Last Updated: October 2025

Welcome to Jako Paints (“we,” “our,” or “us”). By accessing or using our website, products, or services, you agree to the following Terms of Use. Please read them carefully before using this site or placing an order.

If you do not agree to these terms, you should not use our website or purchase from us.

1. About Jako Paints

Jako Paints is a South African-based supplier of paints, coatings, and related products to homeowners, contractors, factories, and mines.
We operate from 157 Van Eeden Crescent, Rosslyn East, Pretoria, 0200, and serve customers locally and nationwide.

2. Acceptance of Terms

By visiting our website or engaging with our staff, you confirm that:

You are at least 18 years of age or have permission from a guardian.

You have read, understood, and agree to be bound by these Terms of Use and any applicable policies (such as our Privacy Policy).

3. Products and Services

We provide paint, coatings, tools, and accessories for retail, commercial, and industrial use.
All product information, specifications, and images displayed on our website are for illustrative purposes only and may differ slightly from the actual product.

We reserve the right to:

Modify, update, or discontinue products without prior notice.

Limit quantities or refuse service to anyone, at our sole discretion.

4. Pricing and Payment

All prices are quoted in South African Rand (ZAR) and include VAT unless stated otherwise.
Prices may change without notice.
Payment must be made in full before orders are released or delivered. We accept cash, EFT, and other approved payment methods.

5. Orders and Delivery

We offer same-day delivery for local orders within the Pretoria/Rosslyn region when stock is available.
Delivery times and costs vary based on location, stock availability, and order size.

While we make every effort to deliver promptly, Jako Paints is not liable for delays caused by courier issues, strikes, or circumstances beyond our control.

6. Returns and Exchanges

We want you to be satisfied with your purchase.

Returns are accepted within 7 days of purchase for unopened, undamaged items, accompanied by proof of purchase.

Custom-tinted or mixed paints are non-refundable.

Exchanges or refunds will be issued at our discretion once products are inspected.

7. Warranties and Liability

Jako Paints supplies products as provided by manufacturers and does not make independent warranties unless stated in writing.
We are not responsible for misuse, incorrect application, or storage of our products.

Under no circumstances will Jako Paints or its staff be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Intellectual Property

All website content — including text, images, logos, designs, and product information — is the property of Jako Paints and may not be copied, reproduced, or distributed without written permission.

9. Privacy

We respect your privacy. Personal information collected through our website, contact forms, or transactions will be handled according to our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA).

10. Third-Party Links

Our website may contain links to external sites. These are provided for convenience and do not imply endorsement. Jako Paints is not responsible for the content or privacy practices of external websites.

11. Limitation of Use

You agree not to use this website or any of our systems to:

Engage in fraudulent, illegal, or misleading activities.

Post or transmit harmful code, malware, or spam.

Attempt to disrupt or gain unauthorized access to our systems.

12. Changes to Terms

Jako Paints reserves the right to update or modify these Terms of Use at any time without prior notice. Updates will take effect immediately upon posting on our website.

13. Contact Information

If you have questions about these Terms, please contact us:
📍 Address: 157 Van Eeden Crescent, Rosslyn East, Pretoria, 0200
📞 Phone: 012 541 0462
📧 Email: [email protected]

14. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in the courts of Pretoria, Gauteng.